Inside Sales Engineer - Brea

Air Treatment Corporation is seeking an Inside Sales Engineer to act as a liaison between the Sales Engineers, clients, and manufacturers. The role involves providing general information, service, maintenance updates, and assisting with project completion. It requires strong technical skills, excellent communication, and proficiency in Microsoft Office Suite and CRM software.

Requirements

• Review bid calendars from customers.
• Identify project opportunities to bid.
• Perform takeoff - including interfacing with customers as necessary to collect relevant bid documents, plans and specifications.
• Use multiple factory software tools to create equipment selections.
• Communicate with factories for special options and pricing.
• Generate quote letters and price summaries based on customer requests / plans and specifications.
• Update and manage opportunities in ATM CRM.
• Create submittal documents for various products.
• Work with Sales Engineers to gain approval for submittals.
• Enter orders to factories.
• Enter stock orders in ATC CRM.
• Relay shipping information between factory and customer.
• Track orders/shipments as necessary.
• Assist customers with requests.
• Provide engineering support as needed.
• Assist customers with requests.
• Perform warranty claims with manufacturers.
• Process and track RMAs with customers and manufacturers.
• Update and manage orders in ATC CRM.

Benefits

• Competitive salary
• Opportunity for advancement
• Robust benefit package