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Software engineer, Programmable Comms - Paris
AircallParis, Ile-de-France, France
Posted December 11, 2025
Full Time
About the Company
Aircall is a unicorn AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, faster resolutions, and scale.
Job Description
Aircall is a unicorn AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, faster resolutions, and scale. We’re redefining what a customer communications platform can be—by combining voice, SMS, WhatsApp, and AI into one seamless workspace. Aircall operates in nine global offices and is backed by world-class investors.
Requirements
- Design and build highly scalable and secure backend services, ensuring high availability, performance, and security to support high-volume workloads
- Design and maintain robust CI pipelines (GitLab CI), release workflows, and automated testing to implement continuous delivery best practices in production environments.
- Debug and optimize the application’s performance, focusing on memory leaks and CPU usage in a desktop environment, critical for maintaining a high audio quality during calls.
- Operate, monitor, and optimize distributed systems in AWS production environments
- Apply a deep understanding of RTC / VoIP architectures and protocols
- Participate in an on-call rotation to respond to critical system issues.
Benefits
- Competitive salary package
- Benefits
- Fast-learning environment
- Entrepreneurial and strong team spirit
- Work-life balance
- 45+ Nationalities: cosmopolite & multi-cultural mindset