Lead Technician with CCTV and IT Systems Experience

Role Overview

Lead installations and service of CCTV systems, structured cabling, access control, and low-voltage infrastructure. Remotely diagnose and resolve issues with IP cameras, NVRs, Milestone VMS, and network equipment.

What You Will Do

Perform network configurations, manage service tickets, train junior technicians, and ensure all work complies with safety, quality, and industry standards.

Why It Might Be a Fit

4+ years of hands-on field experience in low-voltage, structured cabling, or CCTV installations, and 2+ years of IT support experience focused on surveillance systems and network troubleshooting.

Requirements

• 4+ years of hands-on field experience in low-voltage, structured cabling, or CCTV installations
• 2+ years of IT support experience focused on surveillance systems and network troubleshooting
• Proficiency with Milestone XProtect or other VMS platforms
• Ability to diagnose and resolve camera, NVR, VMS, and network issues without supervision
• Experience installing and managing CAT5e/CAT6, fiber optic, and coaxial cabling
• Familiarity with IP addressing, PoE switches, VLANs, and device provisioning
• Strong documentation, communication, and client-facing professionalism
• Valid driver’s license and ability to pass background checks for secure sites