RCM AR Specialist
ALLERGY PARTNERSAsheville, North Carolina, United States
Posted March 3, 2026
Full Time
About the Company
Allergy Partners is the largest single-specialty provider of allergy, asthma, and immunology care in the United States. With a network of 145 board-certified allergists, 50 advanced practice providers, and more than 1,250 dedicated staff across 140 locations, the organization delivers comprehensive, patient-centered care nationwide. The firm specializes in diagnosing and treating a wide spectrum of allergic and immunologic conditions, leveraging advanced diagnostics and personalized treatment plans. Allergy Partners’ scale and focus on multidisciplinary collaboration enable it to set industry standards for clinical excellence, innovation, and accessibility in allergy care.
Job Description
Follows up on Claim Denials and overdue insurance balances using Explanation of Benefits (EOB) documents and reports. Supports the field related to claim denials.
Requirements
- Follows up on denied claims and no response within a timely manner.
- Submit appeals related to contract rate variances with a discrepancy in allowed amounts;
- Submit Medical Records when requested by the payer for claims processing determination.
- Monitor and review Payer correspondence from the lockbox and faxes.
- Monitor, review, and respond to Hub (field) communication inquiries within the 48-hour requirement.
- Account Follow-Up using data from the monthly aged accounts receivable report.
- Maintains detailed knowledge of practice management and other computer software as it relates to job functions.
- Responds to written and telephone inquiries from insurance companies.
- Builds and Maintain relationships with personnel from assigned carriers.
- Meets with Pod Lead/Supervisor regularly to discuss and solve reimbursement and insurance follow up concerns.
- Attends all meetings as requested including regular staff meetings.
- Pursue and participate in education to remain current with changes in the Healthcare industry.
- Performs any additional duties as requested by RCM Leadership.
- Completes all assigned AP training within designated timeframes.