Security Account Manager

Role Overview

As an Account Manager, you will lead, coach, and support a team of security officers and supervisors while ensuring the client receives dependable, professional service every day. This role is ideal for someone who can make sound decisions, resolve issues quickly, manage staffing needs, and keep operations moving in a fast-paced environment.

What You Will Do

Manage scheduling, lead and develop security teams, enhance client relationships, handle security incidents and emergencies, and direct compliance and security operational excellence.

Why It Might Be a Fit

This role is ideal for someone who can make sound decisions, resolve issues quickly, manage staffing needs, and keep operations moving in a fast-paced environment. You will have opportunities to advance within a global leader in security services, play a vital role in protecting people, property, and businesses, and work with caring professionals dedicated to safety and excellence.

Requirements

• High school diploma or equivalent
• Valid driver's license
• Minimum of two (2) years of experience in business operations, security management, or supervising teams in a fast-paced environment
• Experience in leading, developing, and retaining a dynamic team while building positive client relationships
• Knowledge of emergency preparedness, physical security protocols, risk assessments, and law enforcement coordination
• Proven ability to evaluate situations, make sound independent decisions, and resolve conflicts in an efficient manner
• Proficiency in web-based applications and computer systems, including Microsoft Office
• Ability to communicate effectively with clients and employees while managing multiple projects and driving operational excellence
• Financial acumen; able to manage staffing levels while minimizing non-billed overtime and managing turnover costs; planning and organizing skills to control costs related to inventory (uniforms, equipment, etc.)

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Enrollment in our company’s 401(k)plan, subject to eligibility requirements
• Eight paid holidays annually, five sick days, and four personal days
• Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.