Security Operations Manager

Role Overview

The Operations Manager is a central leader in ensuring successful delivery of security services across assigned client sites. This role oversees frontline hiring, staffing, scheduling, training, and operational compliance while serving as a critical support and escalation point for employees and clients.

What You Will Do

Manage the selection and placement process for new security professionals, create and manage post schedules, ensure all positions are staffed according to contract requirements, and maintain regular proactive contact with Security Professionals.

Why It Might Be a Fit

Ideal candidate would possess a minimum of 1 years supervisory security experience and a valid driver's license for more than a year. The Operations Manager will champion high-quality service, workforce stability, and operational consistency by proactively addressing performance concerns, maintaining contractual staffing levels, and building strong client relationships.

Requirements

• High School diploma or equivalent
• Current driver's license
• Minimum of three (3) years of leadership experience in a high-volume workforce environment
• Work experience in successfully building and developing teams
• Leadership skills that foster teamwork, innovation, agility, client relations and achieving desired results
• Proficiency in web-based applications and computer systems, including Microsoft Office and (BI) Business Intelligence tools for metrics analysis, reporting, automation, and presentations

Benefits

• Medical
• Dental
• Vision
• Basic life
• AD&D
• Retirement plan
• Disability insurance
• Eight paid holidays annually
• Five sick days
• Four personal days
• Vacation time offered at an accrual rate of 3.08 hours biweekly