Strategic Account Manager, Enterprise

We're looking for a highly strategic, commercially driven, and technically adept Strategic Account Manager (SAM) who will have the exciting opportunity to own and grow our relationships with strategic Fortune 500 accounts.

Requirements

• Drive Strategic Growth: Proactively identify, cultivate, and close expansion opportunities across F500 accounts, partnering with customer champions to develop business cases for new product lines and use cases.
• Lead Co-Development: Spearhead co-development initiatives with key customers, working closely with Product and Engineering to scope, design, and validate Minimum Viable Products (MVPs) for new offerings that address complex customer challenges.
• Design & Deploy Solutions: Take ownership of designing and deploying tailored solutions that unlock specific value for the customer, ensuring alignment between their technical requirements and Altana's platform capabilities.
• Executive Engagement: Interface directly with executive stakeholders and business leaders, leading Quarterly Business Reviews (QBRs) and strategy sessions to align Altana’s capabilities with their critical business objectives.
• Orchestrate Delivery: Manage the execution of the cross-functional delivery team responsible for servicing your accounts, ensuring technical scoping and project milestones align with commercial goals.
• Develop Account Plans: Own the creation and execution of comprehensive strategic account plans, mapping out multi-phase project roadmaps that transform initial pilots into enterprise-wide adoption.
• Technical Coordination: Coordinate deeply with the Product and Engineering teams to translate customer feedback into technical requirements, influencing the roadmap and ensuring the successful delivery of new features and capabilities.

Benefits

• Flexible Time Off
• Parental Leave
• Health Benefits
• Supplemental Benefits
• 401(k) Savings
• Commuter Benefits
• Wellness
• Pet Insurance
• Employee Assistance Program
• Dependent Care FSA