Share feedback - DM or email [email protected]
© 2026 Hirebase. All rights reserved.
Job description
The IT Technical Support Supervisor is responsible for managing the IT Service Desk operations and personnel. The role promotes best practices for IT Service desk operations, including customer service, technical guidelines, and documentation practices. The supervisor will also directly support internal customers when necessary.
Manage day-to-day IT Service Desk operations, establish performance guidelines, provide mentorship and performance feedback, promote customer service guidelines, and provide accurate solutions to customer problems.
The ideal candidate will have a college degree or relevant experience, CompTIA certifications, excellent diagnostic and problem-solving skills, and advanced knowledge in PC hardware, Windows operating systems, and Microsoft Office products.
Company
Healthcare
Altasciences is an integrated drug development partner that streamlines early‑phase research and clinical programs for pharmaceutical and biotechnology companies. By consolidating preclinical research, clinical pharmacology, formulation, manufacturing, bioanalysis, program management, medical writing, biostatistics, and data management into a single, flexible platform, the company eliminates the need for multiple service providers and delivers up to 40% time savings. With a 25‑year track record, Altasciences emphasizes transparent communication, scientific excellence, and a collaborative partnership model to help sponsors accelerate the journey from lead candidate selection to clinical proof of concept and beyond. Its comprehensive, tailored services—ranging from GLP toxicology and safety pharmacology to NDA submission support—position Altasciences as a distinctive, end‑to‑end solution in the drug development landscape.
Keep exploring
Altasciences
Ritter Communications
Advent Health
Support Services Group
Center for Data Analytics
Dunbia Group