IP Telephony Administrator

IPsoft is a global autonomic services provider, delivering Managed Services, Platform-as-a-Service, Automation-as-a-Service and Autonomic Cloud Orchestration. The company’s mission is to power the world with expert systems. IPsoft leverages advanced autonomics that remediate, on average, more than 56 percent of IT Operations tasks including: event management, incident management, change management, request fulfillment and standard operating procedures.

Requirements

• Good understanding of IP networking, IP addressing/subnetting
• Well versed with Cisco Unified Communications Manager 6.x through 9.x, Unity Server, Unity Connection
• Basic understanding of Cisco IOS (basic configuration of Cisco routers and switches)
• Experience using ticketing systems (such as Remedy, Track-it)
• Capable of thriving in a fast paced environment and passion for learning
• Ability to develop and articulate a congruent troubleshooting strategy
• Cisco certifications are preferred (CCENT, CCNP, CCNA, CCNA-Voice)