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Analyst, Global Reservations - Workforce Operations
American AirlinesFort Worth, Texas, United States
Posted March 24, 2026
Full Time
About the Company
American Airlines is a diverse and inclusive company that values its employees and customers.
Job Description
Join our American Airlines family and travel the world while growing your expertise and advancing your career. This role is part of the Customer and Operations Excellence organization, where you'll combine data-driven decision-making with AI-powered tools to optimize workforce operations.
Requirements
- Bachelor's degree in relevant field or equivalent experience/training
- Knowledge of E-Workforce and SABRE
- Reservations experience
- Current or previous Analyst experience
- Strong mathematical skills
- Knowledge of Microsoft Office
- Knowledge of statistics
- Knowledge of relational data bases and applications
- Strong analytical skill set
- Excellent customer service skills
- Excellent job performance
- Excellent satisfactory attendance
- Ability to work 24/7/365
- Ability to work well under stressful situations
- Ability to handle multiple assignments, changing priorities with minimal supervision
- Language/Communication Skills
- Physical ability to safely and successfully perform the position's essential functions
Benefits
- Travel Perks
- Health Benefits
- Wellness Programs
- 401(k) Program
- Employee Assistance Program
- Pet Insurance
- Discounts on hotels, cars, cruises