Join Amgen's mission to serve patients living with serious illnesses by owning and implementing the end-to-end global complaint process and management system, ensuring appropriate business connection across Amgen. Conduct low to medium complexity complaint investigations and determines if complaint investigations require issue for further investigation.
Requirements
- Master's degree and 1 to 3 years of Quality experience
- Bachelor's degree and 3 to 5 years of Quality experience
- Diploma and 7 to 9 years of Quality experience
- Quality and/or manufacturing experience in biotech, medical device or pharmaceutical industry
- Bachelor's Degree in a Science Field
- Ability to successfully manage workload to timelines
- Familiarity with basic project management tools
- Ability to operate in a matrixed or team environment with site, functional, and senior management leadership
- Experience in driving decision making by using the DAI principles
- Understanding of quality and industry requirements/expectations of a QMS
- Understanding of the applicable manufacturing/testing processes (i.e., API, Drug Substance, Drug Product, Packaging, Device manufacturing processes)
- Ability to negotiate a position after taking feedback from multiple sources
- Demonstrated ability to lead functional teams, consistently deliver timely, and high-quality results
- Ability to translate business and key collaborator feedback and requirements into accurate and efficient processes using clear language and format
Benefits
- Competitive benefits
- Collaborative culture
- Support for professional and personal growth and well-being
