Technical Onboarding Manager
AmplifyHonduras • Mexico • Colombia
Posted February 5, 2026
Full Time
About the Company
Amplify is a fast-growing SaaS product that helps e-commerce brands increase revenue by creating rich sales experiences.
Job Description
Amplify is looking for a Technical Onboarding Manager to lead new customers from signup to successful launch. The role involves running live onboarding calls, configuring and customizing Amplify, and handling behind-the-scenes work to ensure customers go live smoothly.
Requirements
- Excellent written and spoken English
- 2+ years of hands-on experience with HTML and CSS
- JavaScript experience is a strong plus
- Experience with Shopify themes, Liquid, or e-commerce storefronts preferred
- Strong attention to detail and comfort working in live customer environments
- Customer-first mindset with patience and empathy
- Strong problem-solving skills and ability to work independently
Benefits
- Competitive compensation as a contractor
- Fully remote work with a collaborative and supportive team
- Ownership over customer onboarding and go-live success
- Hands-on experience with Shopify and a fast-growing SaaS product
- Clear processes, training, and room to grow into senior onboarding or solutions roles
