Coordenação de Sucesso do Cliente | Farmer

We are looking for a Customer Success Leadership to act with a deep focus on loyalty, retention, portfolio health, and school continuity at Arco.

Requirements

• Experience with Customer Success, portfolio management, and focus on retention
• Analytical capacity to interpret data and make decisions based on it
• Mature consultative and communication skills to conduct complex conversations with educational leaders
• Experience in team leadership or strong readiness to assume this role, with organization, clarity, and ability to prioritize
• Strategic thinking, collaborative posture, and openness to learn and evolve in a dynamic and high-impact environment in education

Benefits

• Food allowance and/or meal
• Health and dental plan
• Transportation allowance
• Extended maternity and paternity leave
• Childcare allowance
• Incentive to education
• Discount on air passes
• Partnership with health plan for Pet
• Access to Arco didactic materials for children of collaborators
• Partnerships for MBA and Post-Graduation