HVAC Service Technician
AuthorityLoveland, Colorado, United States
Posted November 11, 2025
25 - 35 USD
Full Time
About the Company
Authority is a B2B LinkedIn organic growth agency that specializes in delivering 1–4 million monthly impressions to clients' target audiences. Their signature service is a fully managed "ghost marketing" program that builds and optimizes company, founder, and leader profiles for maximum reach and engagement. Co-founders Daniel Murray and Mark Jung bring a proven track record of creating three seven-figure media brands through LinkedIn, and they also offer training on how to grow a following to 1.7 million. With a results-driven, data-centric approach, Authority positions its clients as top-tier LinkedIn authorities and invites prospects to join a curated waitlist for exclusive access.
Job Description
The HVAC Service Technician provides exceptional customer service and educates customers regarding technical and investment decisions by providing multiple options and solutions while making service calls in customers' homes.
Requirements
- Serve One Hour clients by expertly servicing and repairing HVAC systems and components.
- Focus on technical excellence in order to live up to the company’s unique proposition of Always on Time…Or You Don’t Pay a Dime! ®.
- Utilize the Straight Forward Pricing Guide® system, including the True Cost Calculator on each call.
- Assess systems to determine repair or replacement recommendations to clients.
- Test each system after each service or repair is completed prior to leaving the customer’s home to make sure that the system is working properly and that it was fixed right the first time.
- Perform a proper inspection of the customer’s system to prevent future breakdowns.
- Accurately complete all paperwork and ensure recommendations are written on invoices.
- Explains Club Membership Agreements to every customer and maintain a conversion rate of at least 25% on non-Club Members and a 90% renewal rate on existing Club Members.
- Provide customer leads to the Sales Lead Coordinator when identifying a potential need for system additions or replacements.
- Obey the One Hour Code of Ethics, Team Rules, and Team Philosophy.