Key Account Manager - UK Market

Our client is seeking an experienced Key Account Manager to manage and grow their existing Portfolio of clients in the UK market, with a focus on driving client satisfaction and fostering long-term relationships with key clients.

Requirements

• 3–5 years in account or delivery management within software/IT, ideally in IT consulting or technical recruitment
• Proven experience managing $5M portfolio and 5-10+ concurrent client relationships
• Expertise in building and growing client relationships — navigating complex stakeholders, driving retention, and expanding portfolios via upsell and cross-sell
• Accountability for key client metrics (NRR, contribution margin) with strong risk management and outcome-based planning skills
• Deep technical understanding of the full SDLC, delivery processes, and engineering team models

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance