Patient Access Representative

Patient Access Representative / Patient Account Representative performs various administrative tasks with a keen eye for detail, including patient billing, verification of invoice information, and resolution of problems.

Requirements

• High school diploma or equivalent with at least 2 years’ prior experience in a medical office setting
• 2-4 years’ experience with Medicaid and PAC and commercial insurance (preferred)
• Excellent customer service skills and professional public presentation skills, including telephone etiquette
• Knowledge of medical insurance claims procedures, documentation and records maintenance
• Knowledge of medical billing procedures, gather and compile data into reports
• Proficient in basic PC skills. Microsoft Word and Excel preferred
• Ability to communicate effectively, both orally and in writing
• Self-directed with the ability to work with little supervision
• Ability to understand and follow oral and written directions, establish and maintain effective working relationships with patients, program management, medical staff, counselors and peers
• Ability to work with a diverse population, manage stressful situations and exhibit excellent customer service skills
• Satisfactory drug screen and criminal background check

Benefits

• 401K match
• Medical, Dental, Vision Insurance
• Accident Injury, Hospital Indemnity and Critical Illness Plans
• Company paid Short & Long Term Disability
• Company paid Basic Life Insurance
• Paid Time Off
• Bereavement Leave
• Flexible Sick Time
• Employee Referral Program