Dealers are to deal assigned table games accurately and in a professional manner according to company policies, procedures and in compliance with gaming regulations. To maintain control of the assigned table game at all times and ensure quality guest service and a favorable gaming experience for guests.
Requirements
- Build guest relations throughout every shift by talking with guests, making them feel welcome and comfortable, and inviting them back.
- Deal the game and monitor the monies of the table at all times.
- Control gaming cards and equipment.
- Use table, shoe, and paddle correctly.
- Monitor guest play for cheating scams and suspicious variations in play.
- Pay winnings or collect losing bets as established by the rules and procedures of a specific game.
- Answer questions about game rules and casino policies.
- Complete all government reporting.
- Keep work area in a clean and orderly manner.
- Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same.
- Handle routine guest complaints and incidents and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationships.
- Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change.
- Perform other duties as assigned or reasonably requested by any member of management
Benefits
- Tuition Reimbursement
- 401k with company match
- Comprehensive health packages, including a free option for Full-time Team Members
- Paid Time Off