Client Service Coordinator I - Utilization Sprecialist

Bayshore HealthCare is seeking a Client Service Coordinator I - Utilization Specialist to join their team in Carleton Place. The ideal candidate will have superior customer service skills, a willingness to learn, and an overwhelming drive to showcase their scheduling abilities.

Requirements

• Secondary School Diploma
• Minimum 2 years related customer service experience
• Proven customer service skills in healthcare or high-paced customer service environment
• Strong ability to communicate effectively, both written and orally, in English
• Ability to handle issues and problem solve with tact and diplomacy
• Excellent computer skills (Windows, Microsoft office, internet, EMR)
• Ability to prioritize and handle multiple demands in a fast-paced environment
• Proven organizational and teamwork skills; able to work independently and prioritize workload
• Strong interpersonal skills including demonstrated ability to build rapport and connections
• Advanced competency in keyboarding and scheduling software with a willingness to learn

Benefits

• Competitive Salary
• Health Benefits
• Paid Time Off
• Retirement Plan