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Stone-Support Technician
BearComUtah, United States
Posted October 31, 2025
Full Time
About the Company
Stone, a BearCom Company, is proud to be an equal-opportunity workplace free from discrimination and harassment.
Job Description
Stone Security is seeking a Support Engineer to provide technical support and troubleshooting for our advanced security software and hardware systems. This role is responsible for maintaining, integrating, and optimizing security solutions such as Milestone, LenelS2, and DMP, ensuring seamless operation for our customers.
Requirements
- Technical support and troubleshooting for security software and hardware systems
- Diagnose and resolve system performance issues
- Perform custom systems integrations, detailed system upgrade planning, and system audits
- Schedule and coordinate service and maintenance calls with customers
- Perform routine and corrective maintenance of installed security and access control systems
- Assist with the installation, configuration, and support of electronic security solutions
- Provide expert consultation on system performance, maintenance, and upgrades
- Support internal teams with troubleshooting, documentation, and knowledge sharing
Benefits
- Highly Competitive Compensation
- Medical, Dental, and Vision Insurance
- Company-Paid Life and Short-Term Disability
- Paid Holidays
- Generous Paid Time Off
- Matching 401k Plan
- Employee Referral Bonus
- Tuition Reimbursement