Clinical Operations Consultant - Germany (M/F/D)

BetterHelp is a mental health company that provides online therapy services. We are looking for a Clinical Operations Consultant to join our team in Germany. As a Clinical Operations Consultant, you will provide support to our counselor network, audit qualitative and quantitative data, and work with our Clinical Product Liaison team to implement new product ideas.

Requirements

• M.Sc. in Psychology
• Preferably licensed psychotherapist in Germany (Psychologische:r Psychotherapeut:in) or in advanced license training (exam within the next 3-6 months)
• At least 3 months of good-standing experience as a BetterHelp counselor in the last 2 years
• Professionally fluent in both German and English languages (verbal and written)
• Able to work independently, but willing to connect and ask questions if needed
• Thorough and reliable in their work
• Flexible and motivated to assist in any task
• Analytical and metrics driven, with a proven track record of making decisions based on data
• Ability to understand and respect different therapeutic approaches, even if it is not your own preferred approach
• Great communication skills including public speaking
• Comfortable and competent to participate in media interview and appear on BetterHelp's social media channels
• Possess a growth mindset, and you thrive in a data-driven, customer-centric environment

Benefits

• Remote contract position
• Chance to build something that changes lives – and that people love
• Awesome community of co-workers