Clinical Operations Consultant - UK and Ireland

BetterHelp is looking for a Clinical Operations Consultant to join their team. The role involves providing support to their rapidly growing counselor network, auditing clinical data, and maintaining productive communications with counselors. The successful candidate will have experience in direct clinical care, a growth mindset, and excellent communication skills.

Requirements

• Must be a Counsellor registered with BACP, Counsellor registered with NCPS, or a Practitioner Psychologist with modality in Clinical, Counselling, or Psychotherapy
• Have at least 3 months of good-standing experience as a BetterHelp counselor in the last 2 years
• Professionally fluent in both German and English languages (verbal and written)
• Able to work independently, but willing to connect and ask questions if needed
• Thorough and reliable in their work
• Flexible and motivated to assist in any task
• Analytical and metrics driven, with a proven track record of making decisions based on data
• Ability to understand and respect different therapeutic approaches, even if it is not your own preferred approach
• Have great communication skills including public speaking
• Comfortable and competent to participate in media interview and appear on BetterHelp's social media channels
• Possess a growth mindset, and you thrive in a data-driven, customer-centric environment.

Benefits

• This is a remote contract position
• The chance to build something that changes lives – and that people love
• Free BetterHelp accounts for all team members
• An awesome community of co-workers