Data Scientist - LLM (Customer Service)

Binance is seeking a Data Scientist to join our team and advance customer service scheduling optimization through innovative AI solutions. The role involves researching and implementing cutting-edge algorithms, developing Large Language Models (LLMs), and creating scalable frameworks for customer service scheduling.

Requirements

• Master's degree or higher in Computer Science, Data Science, Statistics, Mathematics, Computational Linguistics, or a related field
• A minimum of 3 years of relevant industry experience in AI/ML
• Proficiency in programming languages such as Python, Java, with experience in machine learning (ML), natural language processing (NLP) libraries, and deep learning frameworks
• Experience in the customer service field is required. Knowledge of the customer service scheduling process is necessary, and experience with related projects is preferred

Benefits

• Industry-leading security
• User fund transparency
• Trading engine speed
• Deep liquidity
• Unmatched portfolio of digital-asset products