Principal Implementation Engineer

Bitwarden is seeking a Principal Implementation Engineer to lead technical planning and execution of new deployments, advise customers on industry best practices, and provide guidance and assistance for each customer's implementation of Bitwarden. The ideal candidate is a server and cloud enthusiast with experience in communicating about and deploying technologies, and is passionate about supporting their team members and helping Bitwarden users.

Requirements

• Functioning as a Subject Matter Expert (SME) for Bitwarden and its suite of services
• Leading technical planning and execution of new deployments
• Advising customers on industry best practices for the full stack of Bitwarden
• Working with customers to solve issues and/or look ahead to identify solutions to situations they may face in the future
• Providing superb guidance and assistance for each customer's implementation of Bitwarden and general security
• Collaborating with Engineering and Product associates to triage bug reports and feature requests
• Assist training and culture sharing in the Implementation Engineering Team
• Guide knowledge sharing among Implementation Engineers within the team and in collaboration with Technical Writing
• Occasionally represent Bitwarden at customer meetings, industry events, or team offsites

Benefits

• Generous Paid Time Off
• 401k Matching
• Tuition Reimbursement
• Relocation Assistance