Our client’s Microsoft Business Solutions team is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations, providing their clients with the ability to keep up with the ever-changing digital world by implementing Microsoft’s Enterprise Resource Planning (ERP) and Customer Engagement (CE) software from the Microsoft Dynamics 365 (D365) software line.
Requirements
- Broad understanding of Dynamics 365 (Customer Engagement) functionalities
- Understanding of the broader Microsoft stack and ability to leverage it to create powerful solutions (PowerApps, Power BI, Data Verse, Azure, Office 365)
- Ability to clearly articulate and present ideas and solutions in line with the capabilities of Microsoft Dynamics 365
- Good understanding of Microsoft Dynamics Power Platforms Accelerators, industry templates and add-ons
- Understanding of scope (creep) and use of change control processes
- Delivery of end-user training to clients and colleagues where applicable
- Identify business/project risk and communicate as necessary
- Microsoft Dynamics CRM Certifications, ideally most current versions are desirable
- University graduate with relevant degree within a computing or business discipline
- Experience in consulting and good presentation skills
- Confident in own ability and demonstrates this to clients and colleagues
- Works independently as well as in a team environment
- Good, clear communication skills
- Ability to manage time and prioritise multiple tasks accordingly
- Good problem-solving capabilities
- Client centric approach with emphasis on client satisfaction
- Confidence to reach out to more senior colleagues for guidance and advice
- A proven track record of successful implementation of several solutions within medium to large client companies, preferably across several business verticals
- Experience in a delivery-orientated IT environment using waterfall and agile methodologies
- Business process mapping, modelling and documentation knowledge
- Minimum 3-5 years hands-on proven functional experience in Power Platforms configuration, standard customisation, standard workflows, dashboards, flows, forms, views and standard reports development
- Proven ability to develop a clear understanding of clients’ needs and incorporate them into a solution
- Beneficial to have experience of Azure DevOps
- Knowledge and understanding of capabilities of D365 CE functional areas in four of the following modules: Sales Management, Marketing, Customer Service Management, Field services & Project services automation
Benefits
- Competitive salary
- Allowances
- Business travel allowances
- Certifications to support career growth
- Private insurance
- Medical insurance for you and your family