Senior Technical Program Manager

Bloomreach is building the world's premier agentic platform for personalization. We're revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey.

Requirements

• Lead large, multi-team programs from definition through delivery, ensuring clear scope, ownership, and measurable outcomes.
• Translate strategy into executable program plans, including milestones, timelines, and delivery cadences.
• Establish and run program governance and coordination rituals (e.g., reviews, syncs, decision-making forums) to maintain alignment and execution momentum.
• Drive cross-functional alignment across Engineering, Product, Design, and Business stakeholders, including facilitation of trade-offs and conflict resolution.
• Track execution progress at a granular level, maintain delivery commitments, surface blockers early, and escalate when required.
• Own structured risk, issue, and dependency management (including maintaining logs/trackers), ensuring mitigation plans, clear ownership, and follow-through.
• Ensure consistent, accurate, and leadership-relevant program reporting and communication.
• Support effective resource coordination across participating teams to avoid bottlenecks and protect delivery outcomes.
• Drive continuous improvement of delivery practices, tooling, and ways of working to increase transparency and predictability.

Benefits

• Flexible working hours
• Virtual-first work arrangement
• Company events
• Volunteering opportunities
• Professional education budget ($1,500 per year)
• Employee Assistance Program
• Subscription to Calm
• Extended parental leave
• Company performance bonus
• Employee referral bonus
• Work anniversaries (Bloomversaries)