Associate, Client Processing II- Conventional Debt

At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company, we're seeking a future team member for the role of Associate, Client Processing II - Conventional Debt to join our Conventional Trust Client Platform team.

Requirements

• Perform routine and non-routine client service and transactional support functions.
• Provide analytics and reporting services, working to improve and automate transaction processing systems.
• Advise organizational units/teams to ensure timely delivery of service or resolution of issues.
• Process account-related transactions per scheduled events or client authenticated direction.
• Answer inquiries and resolve problems or issues.
• Assess needs and suggest/promote alternative approaches to service models.
• Participate in straightforward product development, product enhancement, and system testing to ensure accurate and efficient processing of high-value transactions.
• Solve problems based on an understanding and knowledge of system intricacies.
• Integrate in-depth area knowledge with a solid understanding of industry standards and practices to provide solutions to internal and external clients.
• Manage situations requiring adaptation of response or extensive research according to client needs.
• May allocate and check work of support team members and be responsible for supervisory review, training, and approval actions.
• Contribute to the achievement of team objectives.

Benefits

• Highly competitive compensation
• Benefits
• Wellbeing programs
• Flexible global resources and tools
• Paid volunteer time