Boldr is seeking a Sr. Director, CX Strategy & Solutions to lead the development and execution of high-value customer experience strategies and transformative initiatives for clients and prospects. The successful candidate will have a deep understanding of the Customer Experience landscape and a proven ability to translate vision into actionable plans.
Requirements
Significant senior leadership experience within Customer Experience
Proven experience in building and launching new service offerings or business lines
Strong analytical skills with the ability to translate customer data and insights into actionable strategic recommendations and measurable outcomes
Benefits
Opportunity to work with a global B-Corp dedicated to delivering world-class Client experiences
Collaborative and dynamic work environment
Chance to shape the future of customer experience and make a positive impact on communities worldwide