Operations Manager

The Operations Manager provides administrative oversight, business management, and program development for one or more ambulatory services, ensuring optimal patient access, customer satisfaction, and cost-effective management of the practice.

Requirements

• Work with the practices and the management team to develop and implement long and short range business plans for practices
• Monitor practice performance regularly against standards and prepare and implement steps to bring the practice into conformance with those standards
• Supervise the registration process within the department and ensure that all staff is adequately trained
• Develop and implement strategies to improve patient access, in collaboration with practices’ and hospital leadership
• Supervise the charge entry operation, and ensure that all charges are entered within twenty-four business hours of the service date
• Develop the annual operating budget in collaboration with clinical leaders, and monitor expenditures regularly to ensure the practice’s compliance with budget

Benefits

• Medical, dental, vision, pharmacy benefits
• Discretionary annual bonuses and merit increases
• Flexible Spending Accounts
• 403(b) savings matches
• Paid time off
• Career advancement opportunities
• Resources to support employee and family well-being