Technical Support Supervisor - Capital Equipment Technical Services

Supervise a Call Center responsible for Technical support related to Medical Electrical Equipment. Liaise with multiple departments to ensure maximum uptime of systems in the field to achieve maximum customer satisfaction.

Requirements

• Manage all aspects of the Call Center. Structure, staff and manage organizations for achievement of department and Service objectives.
• Provide customer service and technical support for all supported BSC equipment offerings.
• Enhance and ensure the existence of effective coaching for consistent improvement and development of employees.

Benefits

• Attractive benefits package
• 30 days of annual leave
• A very good pension scheme
• A stock purchase program
• Excellent training/development programmes to influence your career
• Inhouse gym facility (free of charge)
• Option to lease a (electric) bicycle
• Inspirational colleagues & culture
• Fast Growing and innovative environment
• A team-oriented company culture
• International opportunities