This is a key leadership role within Homelessness Services, responsible for managing the Private Rented Sector Sustainment and Compliance Team and overseeing complex casework, ensuring high-quality and legally robust decision-making and supporting officers to intervene effectively where tenancies are at risk.
Requirements
- Strong knowledge of homelessness, the private rented sector and a clear understanding of the challenges and opportunities presented by the Renters' Rights Act 2025.
- Proven track record of managing high-performing teams within homelessness or housing services, driving service improvement and embedding new ways of working.
- Experience in overseeing complex casework, ensuring legally robust decision-making and supporting staff to deliver effective prevention and tenancy sustainment interventions.
- Strong leadership, communication and influencing skills.
- Ability to work collaboratively across services and with external partners to deliver a coordinated approach to prevention and compliance.
Benefits
- Up to 33 days annual leave (depending on length of service) plus bank holidays
- Excellent pension with generous employer contributions (LGPS)
- Hybrid and flexible working options available for most roles
- Supportive family-friendly policies for parent, guardians, and carers
- Health and wellbeing support, including access to eye test support and a 24/7 Employee Assistance Programme
- Financial support such as education sessions, childcare deposit loans, and season ticket loans
- Travel perks including affordable parking nearby, a Cycle to Work scheme, and great onsite facilities
- Learning and development opportunities to help you grow your career
- Access to My Brent Rewards with exclusive discounts on shopping, travel, leisure, and entertainment