Your Role: Design, develop, and deploy secure software solutions in collaboration with multiple business units. Provide technical architecture, testing, and support for API and out-of-the-box platform implementations of DocuSign. Gather business and technical requirements for projects and use cases.
Requirements
- Design and develop user interfaces and application programs
- Provide technical architecture, testing, and support for API and out-of-the-box platform implementations of DocuSign
- Gather business and technical requirements for projects and use cases
- Communicate bugs, enhancements, and support requests directly to DocuSign
- Maintain and support DocuSign eSignature module and Medical Enrollment Automation work
- User Provisioning, Accounts Setting, Template Configuration
- Develop the most efficient and cost-effective implementation, leveraging reusable features where possible
- Support various SaaS products deployed in Microsoft Azure cloud
- Drive operational excellence, including but not limited to Incident Management, process automation leveraging AI, and ensuring smooth deployments for your technology products/platform features
- Recommend and implement improvements to departmental processes to enhance agility and efficiency
- Monitor and manage software configuration changes to anticipate and address data reliability and customer satisfaction issues, leveraging cloud monitoring tools and practices
- Coordinate sustaining support for multiple application platforms or business processes, ensuring seamless integration and operation in a cloud environment
- Be self-directed, work with limited management direction and exercise considerable latitude in determining the technical objectives of the assignment
- Apply significant knowledge of IT and healthcare industry trends
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Tuition Reimbursement
- Relocation Assistance
