C3EL is looking for an experienced and cleared Network Administrator to join our on-site team at Scott AFB in Illinois. This position supports the Defense Information Systems Agency (DISA) Enterprise SATCOM Gateway Services (ESGS), providing worldwide 24/7/365 technical and operational support to tactical customers accessing DoD Gateway facilities.
Requirements
- Create and update tickets utilizing DISA ticketing applications
- Monitor network events and element management failures in real-time
- Perform IP network support to include configuration of routers, switches, firewalls and voice equipment
- Perform IP satellite modem support to include configuration and issue of option/boot/RSP files
- Remotely access and de-access customers into the IP/SATCOM networks
- Work with DoD SATCOM Gateway facilities and deployed operators to troubleshoot and resolve SATCOM and IP network issues
- Verify equipment is operating in the baseline configuration
- Remotely provide global equipment configurations at DoD SATCOM Gateways utilizing the Satellite Access Authorization (SAA) and Gateway Access Authorization (GAA)