Product Manager (UCaas and VOIP)

At Sparklight and Cable One, we keep our customers and associates connected to what matters most. As Product Manager – Business Voice, your responsibilities will include managing the roadmap and complete lifecycle for all Business Voice products, as well as evaluating and developing new product ideas and enhancements to existing products to meet customer needs and drive market success.

Requirements

• Manage the complete lifecycle of assigned products from concept to retirement.
• Ensure cross-functional team support on all aspects of product design, development, and execution.
• Drive business analysis and experimentation, capturing insights that inform product design and development.
• Monitor customer experience and identify/recommend enhancements to improve the experience and lead to greater product adoption.
• Work closely with the Business Sales team to understand customer needs and pain points and drive product enhancements to address them.
• Research and understand the competitive landscape in order to provide the products and features necessary for our success.

Benefits

• Medical, dental, and vision plans – start when you start!
• Life insurance (self, spouse, children)
• Paid time off (vacation, holiday, and personal/sick days)
• 401(k) - 100% company match starts day 1 of employment (up to 5% of eligible compensation)
• Group Legal plan with Identity Theft Protection