Customer Service Representative
CARLEXLebanon, Tennessee, United States
Posted November 19, 2025
Full Time
About the Company
Carlex is a Tier 1 supplier of premium automotive glass and advanced product development, delivering high‑quality, technologically advanced glass solutions to global automotive manufacturers, designers, and service providers. With a heritage dating back to 1936 and a network of integrated glassmaking facilities worldwide, Carlex combines cutting‑edge technology, stringent quality standards, and timely delivery to enhance every stage of automotive glass engineering, manufacturing, and repair. The company’s growth—from its first U.S. plant in 1991 to acquisitions in North America and Luxembourg—has expanded its footprint and reinforced its commitment to excellence. Carlex’s distinctive advantage lies in its highly trained glassmakers, whose craftsmanship and pride in producing every product underpin the company’s reputation for reliability and innovation. Together, technology, people, and a relentless focus on customer experience make Carlex a trusted partner in the automotive glass industry.
Job Description
Analyzes sales orders, advises departments, and coordinates shipping to ensure compliance and accuracy. Provides customer service and communicates with cross-functional teams.
Requirements
- High school degree
- 2-5 years of experience in customer service or a related field
- Proficiency in QAD operating system
