Associate, Client Experience
Cavell Risk, Inc.Toronto, Ontario, Canada
Posted July 7, 2023
50000 - 70000 CAD year
Full Time
About the Company
Cavell Risk, Inc. is a strategic consultancy and insurance broker specializing in real estate, infrastructure, renewable power, and various insurance products such as property, terrorism, environmental, directors' and officers', and representations and warranties insurance. Founded by experienced professionals, Cavell offers a client-centric approach with tailored advice, leveraging engagement, technology, diligence, and programmatic review to diagnose and prescribe effective risk management strategies in the Canadian business community.
Job Description
The Associate, Client Experience supports the Manager in ensuring efficient operations and excellent customer service. Responsibilities include processing policy documentation, managing data integrity, handling customer inquiries, and assisting with administrative duties to provide exceptional client services.
Requirements
- Bachelor’s Degree in Business, Finance, or a related field
- Possession of RIBO licence or willingness to obtain one
- Demonstrated customer-focused mindset with a proven track record of delivering exceptional customer service experience
- Experience in an administrative role is advantageous
- Resourcefulness, exceptional time management and strong communication skills
- Active listening skills and the ability to ask insightful questions
- Proficiency in asking the right questions and suggesting appropriate courses of action
- Strong curiosity and commitment to continuous learning
- Ability to embody the company’s values of respect, reliability, and engagement
