Call Center Representative / BDC - CHN

The BDC / Call Center Representative provides solutions to dealership staff who need support for a variety of products, processes, and issues. The role involves interacting with customers and prospects via telephone, email, social media, or in person to provide support and information on products or services.

Requirements

• High school diploma or equivalent.
• Customer service experience required.
• Excellent communication skills including active listening.
• Service-oriented and able to resolve customer grievances.
• Proficient computer skills with the ability to learn new software.
• Bilingual is a plus.

Benefits

• Paid Holidays.
• Paid Vacation.
• Medical Insurance.
• Dental Insurance.
• Vision Insurance.
• Company Paid Life Insurance and AD&D.
• 401(k) with Company Match.
• Wellness Program.
• Employee Assistance Program.
• Vehicle Purchase and Repair Perks.