Subject Matter Expert - Data

Role Overview

The Data & Recon Team Lead is responsible for overseeing all aspects of intelligence gathering, data analysis, and strategic decision-making. They must possess strong analytical skills, proficiency in technical tools, and excellent communication abilities.

What You Will Do

Provide accurate, timely, and comprehensive responses to routine and non-standard inquiries, identify and seize servicing opportunities, and establish and communicate standards to the team.

Why It Might Be a Fit

The ideal candidate will have deep domain knowledge, strong problem-solving skills, a collaborative mindset, and the ability to inspire and motivate teams.

Requirements

• Proven ability to analyse information and anticipate outcomes to choose the best solutions
• Using a data driven approach to coordinate team and department efforts to exceed KPIs
• Ability to motivate and inspire team members, as well as provide them with the guidance and support they need to be successful
• Ability to identify trends and opportunities, as well as to develop and implement strategies to achieve the team's goals
• Strong computer skills, including proficiency in Microsoft Office
• Excellent attention to detail and strong documentation skills
• Outstanding verbal and written communication skills
• Strong organizational and interpersonal skills
• Exceptional problem-solving abilities