Referrals Coordinator

The Referrals Coordinator maintains and updates the status of incoming, outgoing, and internal referral orders created by Providers with electronic tracking processes within the clinic’s Electronic Medical Record (EMR). The Coordinator performs appropriate documentation and coordinates the authorization request process of referrals. The role requires adhering to Clinica Romero’s mission and core values and complies with all policies and procedures of the organization.

Requirements

• High School diploma required.
• Bi-lingual English/Spanish
• College degree preferred or equivalent of three (3) years health care professional experience is a must.
• Experience with the usage of Electronic Medical Records Systems.
• Phone etiquette experience required.
• Knowledge Office equipment use such as Computer, Scanner, Fax, Email, eFax, Telephone, electronic communication platforms and/or upload platforms.
• Customer service skills: communication, empathy, patience, and technical knowledge
• Work in team-oriented environment, and work well under deadlines.
• Ability to handle multiple tasks and work in a busy environment including heavy telephone duty.

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship