Sales Administrator

The Sales Administrator supports the Sales and Operations teams by coordinating key administrative activities that enable efficient customer engagement and order processing.

Requirements

• Monitor and manage shared inboxes, responding to customer inquiries and routing requests to the appropriate teams.
• Prepare accurate customer quotes using approved templates, validating pricing, product information and contract requirements.
• Enter customer purchase orders into ERP systems and ensure all information including pricing, part numbers and shipping details are correct.
• Manage order confirmations and support updates including changes, backorders and order status communication.
• Maintain CRM records by creating and updating opportunities, contacts, activities and supporting documentation.
• Support accurate sales pipeline management through consistent data entry and opportunity updates.
• Maintain and update customer and distributor portals including documentation, pricing, certifications and order information.
• Provide order, quote and delivery status updates to customers and internal teams.
• Coordinate with Operations, Finance and Engineering teams to ensure smooth order processing and delivery.
• Assist with routing and documentation related to RMAs and warranty requests.

Benefits

• 15 days accrued paid time off per year
• 10 Federal holidays
• Sponsored health plan
• Generous 401k plan with immediate vesting and a matching employer contribution
• Employee Assistance Program