AI Support Engineer

We are seeking an onsite IT Specialist to manage our technology infrastructure and support our growing team. You'll be the point person for identity and access management, endpoint management, and end-user support in a collaborative environment that values agency and results.

Requirements

• 3+ years in a technical IT support role
• Bachelor's degree in Computer Science, Information Technology, or equivalent experience
• Experience with Okta administration and Okta Workflows automation
• Proficiency in Kandji, JAMF, Intune or similar MDM solutions for device management and security
• Experience administering collaboration tools (Zoom, Teams, Slack)
• Strong knowledge of Google Workspace and Microsoft Office 365 administration
• Solid understanding of networking concepts (TCP/IP, DNS, DHCP)
• Excellent problem-solving abilities and organizational skills
• Experience supporting both local and remote staff

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Relocation Assistance