The Inside Sales Representative is responsible for ensuring proper delivery of products and services to customer specifications and meets contractual service level agreements. The role involves partnering with business leaders, collaborating with cross-functional teams, and communicating with customers and vendors.
Requirements
- Bachelor's degree or equivalent experience
- 1 to 2 years of inside or outside sales experience preferred
- Minimum of 1 year of customer support experience in the IT industry
- Experience using SAP and Salesforce.com or similar ERP and CRM tools
- Legally eligible to work in the United States
- Customer focused
- Strong written and verbal communication skills
- Able to exercise discretion and independent personal judgment to accomplish goals with minimal direct supervision
- Able to maintain effective lines of communication between high-level internal and external stakeholders
- Strong interpersonal, problem-solving, time-management, organizational, and prioritizing skills
- Professional self-starter able to work both independently and collaboratively with others to accomplish goals
- Able to take ownership of customer projects to create, maintain, and expand opportunities with customers
- Prefer a strong working knowledge of computer system applications (e.g.: Windows, Microsoft Office, OSX, Salesforce)
Benefits
- Competitive compensation plans
- Long-term career opportunities
- Attractive mix of benefit plans