In-house Operations Supervisor

ComputerCare is a woman-owned business that values technical excellence and human connection. As an In-House Operations Supervisor, you'll oversee daily service delivery and manage the full device lifecycle, from inventory and deployment to recovery and secure decommissioning.

Requirements

• 3+ years experience in a management role with direct supervisory experience
• 1+ years experience in project management including planning and launch
• 1+ years experience in IT operations, device lifecycle management or hardware support environment
• 1+ years of experience in Customer Service roles
• Ability to be primarily onsite in an operational or warehouse-like setting
• Committed to staying current on technology, procedures and training for manufacturers
• Knowledge of Microsoft Excel, Word, or the Google Suite
• Experience analyzing data to drive decisions
• Netsuite or Salesforce experience is a plus

Benefits

• Comprehensive Medical, Dental, and Vision plans
• 401(k) with employer match
• Company-paid Life Insurance, plus HSA & FSA options
• Employee Assistance Program (EAP)
• Adoption Assistance
• Commuter Benefits
• Free Coursera Professional Certifications
• Generous vacation & sick time, plus paid time off to give back to your community