Customer Success Executive
ConicleBangkok, Thailand
Posted January 5, 2026
Full Time
About the Company
Conicle delivers enterprise‑grade human resource development and communication solutions that help organizations and employees learn, grow, and succeed more efficiently. Its cross‑platform software integrates learning management systems with HR processes to provide a seamless, anytime‑anywhere experience. By combining cutting‑edge technology with a deep focus on user empowerment, Conicle enables faster skill acquisition and better performance outcomes. The company’s commitment to innovation and customer‑centric design sets it apart in the competitive HR tech landscape.
Job Description
The Customer Success Executive will run customer relationship management processes, educate customers on products, and ensure customer satisfaction and growth.
Requirements
- Run customer relationship management process
- Educate customers on products
- Ensure customer satisfaction and growth
- Conduct in-depth needs assessments
- Capture customer feedback and report requests to related teams
- Collaborate with Sales, Project Manager, and other related teams
- Monitor and Analyze Customer Behavior
- Maintain Customer database