Service Delivery Coordinator
Crawford AustraliaAdelaide, South Australia, Australia
Posted October 14, 2025
Full Time
About the Company
Crawford Australia is a leading claims management business with over 80 years of experience. Specializing in loss adjusting, third-party administration, forensic accounting, cyber response, and more, Crawford offers comprehensive services across the entire claim lifecycle. Known for its innovation, expertise, and advanced digital solutions, Crawford ensures consistent quality service that simplifies even the most complex claims processes.
Job Description
Crawford is seeking a proactive and detail-oriented Service Delivery Coordinator to assist with the smooth delivery of services to clients. The role involves monitoring performance against service level agreements (SLA’s), ensuring quality assurance, and collaborating with internal teams to enhance service delivery and client experience. This is a pivotal role in maintaining quality and reputation for excellence.
Requirements
- Confident communication skills
- Highly organised with prioritization skills
- Strong attention to detail
- Ability to learn new systems and processes quickly
- Numerical skills
- Problem-solving skills
- Good numeracy skills