Training Specialist I

Responsible for researching, planning, developing, and conducting corporate/organizational training programs to increase productivity for various departments.

Requirements

• Training and Development: Designs training materials and courseware for programs needed.
• Conducts research and collects reference materials for training.
• Provides classroom training and follow-up support to various non-technical team members.
• Collects follow-up exercises, evaluations, and questionnaires to improve course design.
• Develops and maintains the train-the-trainer program.
• Assists non-technical team members on projects and helps them recognize software program features.
• Designs, updates, and conducts organizational training.
• Coordinates new hire training, up training and recursive schedules and delivery.
• Measures effectiveness of training through Training Needs Analysis to ascertain changes on the curriculum that may be required to address proficiency gaps or to adapt to changing client expectations.
• Develops Training Program review and analysis for business reviews with HCPO.
• Business Process Support: Assists in execution of administrative tasks deemed necessary or as required by immediate supervisor.
• Informs immediate superior regarding problems and other matters beyond limits of authority.