The Marketing Assistant's primary responsibility includes interfacing with prospective residents, handling day-to-day issues with current residents, and coordinating lease renewals.
Requirements
- Provide excellent service to all residents, prospects and visitors to the community
- General office administration to include lease and resident communication management, filing, answering phones, greeting customers, etc.
- Effectively lease apartments in accordance with budget guidelines
- Follow Fair Housing Standards in all dealings with prospects and residents
- Conduct outside marketing under the direction of the Assistant Manager and the Community Manager
- Coordinate the application review for each lease including credit and income verifications and background checks
- Complete lease packets and files for each resident to include the lease, all addendums and other proper documentation and signatures
- Ensure the condition of leased apartments prior to move-in, including a final inspection
- Follow up with residents throughout their lease terms, promote the annual renewal campaign for the community, manage lease renewals and complete lease documents
- Daily Opening and Closing Procedures: Perform a daily marketing inspection, including the check (spruce up) of the model, the condition of the leasing path, and amenities areas.
- Pick up trash and carry a trash bag and sparkle kit
- Vacuum and clean clubroom as needed, if not performed by housekeeper
- Refreshments: Prepare cookies or provide candy, beverages, and coffee each morning.
- Notify Community Manager when supplies are needed
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan