IT Associate

We are seeking a driven and enthusiastic individual to join our IT support team as an entry-level Information Technology Associate. In this role, you will provide first-line technical support, ensuring that our team’s IT systems operate seamlessly.

Requirements

• Deliver responsive technical support to staff via phone, email, or in-person interactions.
• Troubleshoot and resolve hardware, software, and network issues.
• Install, configure, and update software applications.
• Manage user accounts, permissions, and passwords.
• Collaborate with senior IT team members.
• Track and document support requests.
• Maintain IT inventory.
• Develop and update IT support documentation.

Benefits

• Health, Dental, and Vision Insurance
• Company-Paid Life and Long-Term Disability Insurance
• Ancillary Benefits
• Classic Safe Harbor 401(k) Plan
• Opportunities for professional growth, learning, and development