Customer Care Specialist (French), Hungary
Cross Border TalentsHungary
Posted January 6, 2026
Full Time
About the Company
Cross Border Talents (CBT) specializes in international recruitment for engineering, IT, and multilingual customer support roles, leveraging a network of over 300 global recruiters and AI‑driven algorithms to bridge the digital skills gap. The firm offers permanent placement, staff augmentation, and talent leasing (EoR) services, enabling companies to adapt swiftly in the age of intelligent machines. Since 2013, CBT has connected more than 130,000 tech professionals from 50+ nationalities with employers worldwide, earning three Horizon 2020 SMEI Seals of Excellence for excellence in research and innovation. As the global leader in tech CX recruitment, CBT blends human expertise with advanced technology to deliver efficient, cross‑border talent mobility solutions.
Job Description
We are looking for experienced French-speaking Customer Care Specialists to join a top-rated BPO with outstanding employee satisfaction. In this role, you will provide support to customers of a leading financial services company.
Requirements
- Native or fluent in French, both verbal and written.
- Experience with customer support software such as Zendesk, Slack, and internal troubleshooting tools.
- Background in Customer Support or technical support, especially with help desks or IT functions.
- Ability to pass a background check.
- Strong ability to work independently and as part of a remote team.
- Excellent problem-solving and critical thinking skills.
- Flexible and adaptable to process and information changes.
- Proficient in external systems and PC-based software (e.g., Microsoft Office)
Benefits
- Attractive remuneration package based on experience, skills, and performance.
- Indefinite contract.
- Private health and life insurance.
- A dynamic, creative, and supportive team environment.
- A positive workplace with excellent employee reviews.
- Guidance and tools to help you achieve your full potential.