French Speaker (Customer Support) in Portugal
Cross Border TalentsLisbon, Portugal
Posted January 6, 2026
Full Time
About the Company
Cross Border Talents (CBT) specializes in international recruitment for engineering, IT, and multilingual customer support roles, leveraging a network of over 300 global recruiters and AI‑driven algorithms to bridge the digital skills gap. The firm offers permanent placement, staff augmentation, and talent leasing (EoR) services, enabling companies to adapt swiftly in the age of intelligent machines. Since 2013, CBT has connected more than 130,000 tech professionals from 50+ nationalities with employers worldwide, earning three Horizon 2020 SMEI Seals of Excellence for excellence in research and innovation. As the global leader in tech CX recruitment, CBT blends human expertise with advanced technology to deliver efficient, cross‑border talent mobility solutions.
Job Description
Support customers in French via phone, email, and chat, and live in Lisbon, Portugal. Enthusiastic and solution-oriented Customer Service Specialists wanted to join our international team.
Requirements
- Provide outstanding customer support in French via phone, email, and chat
- Assist customers with professionalism and empathy
- Troubleshoot issues and guide users toward quick solutions
- Maintain service quality standards in a fast-paced environment
Benefits
- Meal Allowance: 7.23 euro per working day
- Transport Allowance: 20 euro per month
- Health Insurance: From day 1 (with a small monthly contribution) free after 6 months
- Relocation Assistance