Kundenbetreuung Call Operator (Deutschsprachig) - Amsterdam, Niederlande
Cross Border TalentsNetherlands
Posted January 6, 2026
Full Time
About the Company
Cross Border Talents (CBT) specializes in international recruitment for engineering, IT, and multilingual customer support roles, leveraging a network of over 300 global recruiters and AI‑driven algorithms to bridge the digital skills gap. The firm offers permanent placement, staff augmentation, and talent leasing (EoR) services, enabling companies to adapt swiftly in the age of intelligent machines. Since 2013, CBT has connected more than 130,000 tech professionals from 50+ nationalities with employers worldwide, earning three Horizon 2020 SMEI Seals of Excellence for excellence in research and innovation. As the global leader in tech CX recruitment, CBT blends human expertise with advanced technology to deliver efficient, cross‑border talent mobility solutions.
Job Description
Join our team in Amsterdam, Netherlands, as a Customer Service Call Operator and provide top-notch customer service to German-speaking customers. Handle incoming calls, emails, and chat requests and ensure that every customer is supported promptly and efficiently.
Requirements
- Fluent German language skills in speech and writing
- Excellent communication skills and a customer-focused approach
- Previous experience in customer service or a related field (asset)
- Ability to multitask and work efficiently in a fast-paced environment
- Flexibility to work in shifts, including evenings and weekends
Benefits
- Competitive salary
- Attractive bonuses
- Opportunities for professional development and personal growth
- Relocation assistance for candidates moving to Amsterdam